ServiceNow
Consulting and Implementation Services
 

SA Technologies helps organizations modernize their digital workflows with powerful enterprise solution “ServiceNow” 

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What ServiceNow Offer’s You?

Digitalize your workflows with a powerful enterprise solution “ServiceNow” powered with artificial intelligence.  The Now™ platform enables you to connects people, functions, and systems across your organization with intelligent automation processes to seamlessly connect applications across IT, customer service, HR, Security, Facilities, and so on. SA Technologies is a global solution provider for ServiceNow that helps organizations to achieve their goals faster & automate their business process by creating workflows & simplifies their daily business operations. 

Benefits

Explore the benefits of ServiceNow 

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Automate your work

Automate your workflow with a single unified platform. 

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Experience seamless process

Increase your productivity with intuitive mobile experience. 

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Connect your enterprise

Rapidly unite people and processes with automatic, cross-enterprise integrations. 

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Work smarter and faster

Work seamlessly with AI-powered solutions which predict issues faster and help you to make smarter business decisions. 

Transform your business with a single cloud platform. 

ServiceNow is an all-in-one platform for all processes in the organization that leads to automation & innovation with efficient digitalization of workflows.

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Services We Offer 

We build quality solutions with ServiceNow™ standards to meet your business goals & challenges.
Our team provides you quick assistance for ServiceNow which keeps your implementation process on track on time, and on budget. 
Our expert team helps you to upgrade your customer platforms by combining AI expertise with intelligent automation capabilities. 

ServiceNow Products 

ITSM (IT Service Management) 

Features
  • Incident Management 
  • Problem Management 
  • Change and Release Management 
  • Request Management 
  • Knowledge Management 
  • Configuration management 
  • Asset and Cost Management 
  • Service Catalog 
  • Service Level Management 
  • Contract Management 
  • Continual Improvement Management 
  • ITSM Virtual Agent 
  • Surveys and Assessments 

Benefits of ITSM 
  • Cutting business workflow disruption 
  • Reducing operational costs in IT 
  • Boosting an IT team’s productivity 

ITOM (IT Operations Management) 

Features
  • Discovery 
  • Service Mapping 
  • Event Management 
  • Cloud management 
  • Operational Intelligence 
  • Orchestration

Benefits of ITOM 
  • IT service availability improvement 
  • Reducing costs in IT 
  • Boosting an IT team’s productivity 
  • Quick and secure deployment of new customers’ infrastructures 

ITBM (ServiceNow IT Business Management) 

Features
  • Demand Management 
  • Resource Management
  • Innovation Management 
  • Project and Portfolio Management (PPM) 
  • Application Portfolio Management 
  • IT Financial Management

Benefits of ITSM 
  • Cut IT expenses 
  • Better align your IT to business 
  • Bring visibility and control into software development 
  • Reduce time to market 

HR SERVICE DELIVERY 

Features
  • Case and Knowledge Management 
  • Onboarding and Offboarding 
  • Employee Document Management 

 Benefits of HR Service Delivery
  • Raise employee satisfaction, minimize employee turnover and reduce related costs 
  • Improve HR specialists’ productivity 

CUSTOMER SERVICE MANAGEMENT 

Features
  • Case and Major Issue Management 
  • Agent Workspace 
  • Visual Workflow and Automation 
  • Virtual Agent 
  • Omni-Channel 
  • Customer Data Management 
  • Performance Analytics 

Benefits
  • Make customer service your competitive advantage 
  • Boost your customer support agents’ productivity 
  • Increase your customer satisfaction and retention rates 

SECOPS (SECURITY OPERATIONS) 

Features
  • Vulnerability Response 
  • Security Incident Response 
  • Threat Intelligence 
  • Trusted Security Circles 
  • Performance Analytics for SecOps 

Benefits
  • Identifying and handling more critical threats first 
  • Cutting response times and increasing response efficiency 
  • Step-by-step playbooks for quicker incident remediation 
  • Knowledge base articles on previously handled incidents 
  • Task automation 
  • Reducing the severity of attacks’ impact 

Why SA Technologies for ServiceNow Consulting Services? 

SA Technologies is a global solution provider for ServiceNow. We are successfully delivering consulting, implementation, and enhancement services of the Now Platform. SA Technologies globally providing IT services for more than 17 years, expertise in technical consultation and related services. We bring along precision, comprehensive experience, expertise, and deep industry knowledge. Our forte is offering unparalleled ServiceNow consulting services along with the flawless ServiceNow implementation that will craft a road map to help you streamline the data, processes, and business goals.

  • Cost-effective Solutions: Our approach is simple – we focus on finding the root problem and strive to overcome it with minimum time. 
  • Global Presence: We take immense pride in our global presence that allows us to serve our customers across the globe. 
  • Dedicated Customer Aligned Team: We understand the importance and uniqueness of every project. That is why we have a dedicated Customer Aligned team. 
  • Experienced Professionals: We have a team of experienced professionals that enhances efficiency and renders quality as well as quantity. 

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